Kaspersky Internet Security perguntas e respostas

Kaspersky Internet Security protege a sua PC contra Internet ameaças
V
Pergunta de vanji
480 visualizações
2

I need Kaspersky Internet Security for Windows XP SP2. What will I do for that?

S
Resposta de Sean Hill

The latest version of Kaspersky Internet Security can be installed on a wide number of Windows versions and apparently Windows XP SP2 is still supported.


These are the system requirements for Windows OS:

  • Microsoft Windows XP Home Edition / Professional SP3 and later / Professional SP2 and later (64-bit)
    Intel Pentium 1 Ghz or faster (or a compatible equivalent)
    512 MB available RAM
  • Microsoft Windows Vista Home Basic / Home Premium / Business / Ultimate SP1 or later (32/64-bit)
  • Microsoft Windows 7 Starter / Home Basic / Home Premium / Professional / Ultimate SP1 and later (32/64-bit)
  • Microsoft Windows 8 / Pro / Enterprise (32/64-bit)
  • Microsoft Windows 8.1 (Windows 8.1 Update) / Pro / Enterprise (32/64-bit)
  • Microsoft Windows 10 Home / Pro / Enterprise TH2 / RS1 / RS2 Preview (32/64-bit)
    Intel Pentium 1 Ghz or faster (or a compatible equivalent)
    1 GB (32-bit) / 2 GB (64-bit) available RAM

To download a trial version of the software, access the application's page at Software Informer.

G
Pergunta de Guest
396 visualizações
5

I just received notification that my automatic renewal just occurred. I purchased new laptop to replace my old one and the Bestbuy installed their own virus protection. I now have Windows 10. How can I download Kaspersky and get rid of the Best-buy?

R
Resposta de Robert Polubinski

The protection installed by those guys can be easily removed from the Applications list in Windows. Simply go to Start and type Control Panel then click on the Uninstall a program. Locate the application installed and start its uninstaller. After this process, reboot the PC and download the version of Kaspersky that you want or based on your purchase and install it.


Here are the download links for Kaspersky: https://www.kaspersky.com/downloads


If you need the Internet Security, simply click it and download the trial, then use the license number to activate it.

T
Pergunta de Tumelo
450 visualizações
4

Consider Kaspersky Security Center 10. There is an Automatic installation task created for the Kaspersky Network Agent in the Managed computers group. But you want to exclude one of the subgroups from automatic installation. Is this possible?

R
Resposta de Robert Polubinski

Kasperky's Technical Support pages provide information about this on their website for the Security Center. I recommend you access the website to see exactly how the software needs to be configured. Use the menu on the left side to navigate through the available topics. This is the only thing I've found related to Group management, application deployment, and item exclusion.

G
Pergunta de Guest
3K visualizações
2

I have a Kaspersky Internet Security software (Vietnam version). But I don't know the Vietnam language. How to change the language into English?

R
Resposta de Robert Polubinski

You cannot change the language of the product if it's in Vietnamese. Kaspersky product can not change its interface language if it matches one of the languages that are not compatible with he Shift + F12 key combination. You need to download the package again in English language.

G
Pergunta de Guest
1K visualizações
3
J
Resposta de Julia Bocchetta

You cannot change the language of the interface for Kaspersky Antivirus and Internet Security (all versions). If you want a product in your language, visit the website and select your country from the Country Selector next to the Kaspersky logo on the official website.

G
Pergunta de Guest
1K visualizações
3
Stephen Prastman
Resposta de Stephen Prastman

Please visit the support website and fill in the available form on the website with the email used to register your account. A new password will be emailed to your account. Please follow the instructions in the email to reset your password.

G
Pergunta de Guest
909 visualizações
4

Mozilla Firefox says "Kaspersky protection could not be verified for use in Firefox (Disabled)"

A
Resposta de Alex Urbach

This happens when the extensions are not signed. Firefox doesn't allow installing extensions that aren't singed anymore. You will have to download latest version of Firefox and Kaspersky to update the current installations, then try installing the extensions as well. If it still doesn't work after this procedure, then you need to forward a complaint to Kaspersky support. They need to send the extension to Mozilla for signing and then you can install it.


Kaspersky Support: http://support.kaspersky.com/

R
Resposta de Robert Polubinski

You need to reach Kaspersky Technical Support center and get in touch with the Customer Service. Based on your licence and purchase details, a new key will be offered to you and the existing one will be disabled.

R
Resposta de Robert Polubinski

Yes, you can use the licence as long as it's valid. If it hasn't been used, then Kaspersky will recognize it as being valid and available. If it says that it expired, you need to renew the licences.

P
Resposta de Pete Clapp

Yes, you can use it again, but I recommend you to check the information provided by Kaspersky Lab in order to reinstall the operating system and not lose the license for your Kaspersky Internet Security.

Ver mais perguntas e respostas

Faça uma pergunta sobre Kaspersky Internet Security

Downloads alternativos

AVG AntiVirus Free
Grátis
rating

AVG Free היא אנטי-וירוס מזהה, חוסם ומסיר וירוסים.